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RSA Archer

IT Service Management

The RSA Archer Connector integrates with the RSA Archer Integrated Risk Management (IRM) platform to synchronize and manage application records.
It connects to the RSA Archer REST APIs using session-based authentication and retrieves metadata and content records from Archer applications.

The connector dynamically discovers Archer Applications and Field Definitions, automatically generating schema and attributes based on the Archer configuration (cached for one hour per instance).
It supports reading, creating, and updating records through the Archer Content API and supports incremental synchronization using a timestamp filter.

Key capabilities:

  • Connects securely to the Archer REST API using session-based authentication.
  • Dynamically discovers Archer applications and fields to generate the connector schema (cached for one hour per instance).
  • Reads records from the Archer Content API with pagination (fixed 1000-record page size) and retry logic.
  • Supports incremental synchronization by filtering on the Last_Updated content field.
  • Supports record creation and update via the Platform Content API.
  • Resolves and normalizes value lists, cross references, external links, users/groups, and subform fields.
  • Supports a per-operation content endpoint override.
  • Validates configuration before initialization.

Data retrieved from RSA Archer

Connector ObjectRequiredMaps to Data Model
RecordYesNot mapped (dynamic)

Model relationships

note

For detailed steps on how to view the data retrieved from RSA Archer in the Brinqa Platform, see How to view your data.