IT4U
You can bring Incident data from IT4U into Brinqa to gain a unified view of your attack surface, thus strengthening your cybersecurity posture.
This document details the information you must provide for the connector to authenticate with IT4U and how to obtain that information from IT4U. See create a data integration for step-by-step instructions on setting up the integration.
Required connection settings
When setting up a data integration, select IT4U from the Connector dropdown. If you cannot find the connector in the dropdown, make sure that you have installed it first. You must provide the following information to authenticate IT4U with Brinqa:
- Server URL: IT4U server URL (e.g.,
https://<server>). - Username: IT4U username for authentication.
- Password: IT4U password for authentication.
- Incident Source: Source identifier for incidents in IT4U.
- SSL / TLS: Skip certificate verification for development environments.
The connector authenticates using Basic Authentication. It sends the provided username and password for secure connection.
Additional settings
The IT4U connector contains additional options for specific configuration:
- Maximum retries: The maximum number of times that the integration attempts to connect to the IT4U API before giving up and reporting a failure. The default setting is 5.
- Page size: The maximum number of records to get per API request. The default setting is 1000. It is not recommended to go over 1000.
- Parallel requests: The maximum number of parallel API requests. The default setting is 8.
Types of data to retrieve
The IT4U connector can retrieve the following types of data from the IT4U API:
Table 1: Data retrieved from IT4U
| Connector Object | Required | Maps to Data Model |
|---|---|---|
| Incident | Yes | Incident |
The IT4U connector does not currently support operation options for the types of data it retrieves.
For detailed steps on how to view the data retrieved from IT4U in the Brinqa Platform, see How to view your data.
Attribute mappings
Expand the sections below to view the mappings between the source and the Brinqa data model attributes.
Incident
Table 2: Incident attribute mappings
| Source Field Name | SDM Attribute |
|---|---|
IncidentResource.affectedCVE | AFFECTED_CVE |
IncidentResource.affectedDevices | AFFECTED_DEVICES |
IncidentResource.body | BODY |
IncidentResource.closeTime | CLOSE_TIME |
IncidentResource.close_code | CLOSE_CODE |
IncidentResource.close_notes | CLOSE_NOTES |
IncidentResource.complianceState | COMPLIANCE_STATE |
IncidentResource.createdAt | SOURCE_CREATED_DATE |
IncidentResource.description | DESCRIPTION |
IncidentResource.displayUrl | DISPLAY_URL |
IncidentResource.eventSubType | EVENT_SUB_TYPE |
IncidentResource.eventType | EVENT_TYPE |
IncidentResource.externalId | EXTERNAL_ID |
IncidentResource.externalNumber | EXTERNAL_NUMBER |
IncidentResource.externalStatus | PROVIDER_STATUS |
IncidentResource.externalStatus | SOURCE_STATUS |
IncidentResource.externalStatus | STATUS |
IncidentResource.externalStatus | STATUS_CATEGORY |
IncidentResource.firstFound | FIRST_FOUND |
IncidentResource.htmlBody | HTML_BODY |
IncidentResource.id | UID |
IncidentResource.lastFound | LAST_FOUND |
IncidentResource.lastUpdatedAt | SOURCE_LAST_MODIFIED |
IncidentResource.originAlertId | ORIGIN_ALERT_ID |
IncidentResource.rating | RATING |
IncidentResource.remediationOwner | REMEDIATION_OWNER |
IncidentResource.results | RESULTS |
IncidentResource.riskOwner | RISK_OWNER |
IncidentResource.riskRating | RISK_RATING |
IncidentResource.serviceId | SERVICE_ID |
IncidentResource.serviceName | SERVICE_NAME |
IncidentResource.serviceType | SERVICE_TYPE |
IncidentResource.startTime | START_TIME |
IncidentResource.subject | SUBJECT |
IncidentResource.timestamp | TIMESTAMP |
IncidentResource.title | NAME |
IncidentResource.updateTime | UPDATE_TIME |
IncidentResource.workNotes | WORK_NOTES |
APIs
The IT4U connector uses the IT4U API. Specifically, it uses the following endpoints:
Table 3: IT4U API Endpoints
| Connector Object | API Endpoint |
|---|---|
| Incident | GET RRPS/External/{incidentSource}/List GET RRPS/External/{incidentSource}/Details/{id} POST RRPS/External/{incidentSource}/Create POST RRPS/External/{incidentSource}/Update |
Changelog
The IT4U connector has undergone the following changes:
Table 4: IT4U Changelog
| Version | Description | Date Published |
|---|---|---|
| 3.0.1 | Initial Integration+ release. | 2026-05-19 |