Service Level Data Model
The Service Level data model is a built-in model to represent a range for a service level to be applied. It extends the Config model data model.
The following table details the default attributes of the Service Level data model:
| Attribute Name | Attribute Type | Relationship Type | Required |
|---|---|---|---|
active | True False | N/A | No |
createdBy | Text | N/A | No |
dateCreated | Date Time | N/A | No |
description | Text Area | N/A | No |
flowState | Text | N/A | No |
fromValue | Number | N/A | No |
isDefault | True False | N/A | Yes |
lastUpdated | Date Time | N/A | No |
managedBy | Single Choice | N/A | No |
name | Text | N/A | Yes |
order | Number | N/A | Yes |
slaDefinition | Reference (SLA definition) | BELONGS_TO | No |
sources | Reference (Base model) | SOURCED_FROM | No |
timeLength | Number | N/A | Yes |
timeUnit | Single Choice | N/A | Yes |
toValue | Number | N/A | No |
uid | Unique Identifier | N/A | Yes |
updatedBy | Text | N/A | No |
FOOTNOTES
- The attribute names are used in Brinqa Query Language (BQL) queries and Brinqa Condition Language (BCL) predicates.
- In the Type column, Calculated means that the value of the attribute is computed by executing a script. The text in the parentheses after Calculated denotes the type of the outcome. For additional information, see Calculated attributes.
- In the Type column, Reference means that two data models are related. The name in the parentheses after Reference indicates the other data model.
- The Relationship Type column only applies to the Category and Reference type attributes. You can use the relationship type keyword in BQL queries.