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Service Level Data Model

The Service Level data model is a built-in model to represent a range for a service level to be applied. It extends the Base model data model.

The following table details the default attributes of the Service Level data model:

OrderAttribute NameAttribute TypeRelationship TypeRequired
1uidUnique IdentifierN/AYes
2nameTextN/AYes
3descriptionText AreaN/ANo
4orderNumberN/AYes
5isDefaultTrue FalseN/AYes
6fromValueNumberN/ANo
7toValueNumberN/ANo
8timeLengthNumberN/AYes
9timeUnitSingle ChoiceN/AYes
10slaDefinitionReference (SLA definition)BELONGS_TONo
11flowStateTextN/ANo
12sourcesReference (Base model)SOURCED_FROMNo
13dateCreatedDate TimeN/ANo
14lastUpdatedDate TimeN/ANo
15createdByTextN/ANo
16updatedByTextN/ANo
FOOTNOTES
  • The Order column specifies the order of attributes being calculated in data computation.
  • The attribute names are used in Brinqa Query Language (BQL) queries and Brinqa Condition Language (BCL) predicates.
  • In the Type column, Calculated means that the value of the attribute is computed by executing a script. The text in the parentheses after Calculated denotes the type of the outcome.
  • In the Type column, Reference means that two data models are related. The name in the parentheses after Reference indicates the other data model.
  • The Relationship Type column only applies to the Reference type attributes. You can use the relationship type keyword in BQL queries.