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Service Level Data Model

The Service Level data model is a built-in model to represent a range for a service level to be applied. It extends the Config model data model.

The following table details the default attributes of the Service Level data model:

Attribute NameAttribute TypeRelationship TypeRequired
activeTrue FalseN/ANo
createdByTextN/ANo
dateCreatedDate TimeN/ANo
descriptionText AreaN/ANo
flowStateTextN/ANo
fromValueNumberN/ANo
isDefaultTrue FalseN/AYes
lastUpdatedDate TimeN/ANo
managedBySingle ChoiceN/ANo
nameTextN/AYes
orderNumberN/AYes
slaDefinitionReference (SLA definition)BELONGS_TONo
sourcesReference (Base model)SOURCED_FROMNo
timeLengthNumberN/AYes
timeUnitSingle ChoiceN/AYes
toValueNumberN/ANo
uidUnique IdentifierN/AYes
updatedByTextN/ANo
FOOTNOTES